Industrial Connect and their Contact Manager Solution for Supplier and Customer Management
Introduction
Industrial Connect
Introducing Industrial Connect a small and innovative company bridging the gap between suppliers and customers, specializing in offering the lowest market prices for a variety of products, with a focus on home appliances and electronics.
Challenges
Problem with scattered data
Industrial Connect faced the challenge of scattered data management, with crucial business, supplier, and customer records existing in different formats including spreadsheets, physical documents, and across multiple applications. The aim was to consolidate these records into one central location, help the marketing and sales department with easy access for both business inquiries and targeted marketing efforts.
Initial Meeting
The Client required a custom Contact Manager application that securely stored comprehensive details of both suppliers and customers. Each entry for supplier and customer companies had to encompass associate records, including their respective employees, with all necessary contact information such as phone numbers, emails, and websites. Ensuring seamless accessibility and organization, the application provided a centralized platform for managing and updating these critical business relationships efficiently.
Solution
Contact Manager Development
Conclusion
Key Results
Improved marketing campaign efficiency within the first quarter of implementing the Contact Manager application, due to simplified access to all clients contacts.
Increase sales team productivity due to the faster access to relevant contacts.
Overall employee satisfaction improved by ensuring ease of access to critical information.
Implementation
Technologies Used
Contact Manager utilized Laravel as the cornerstone for its custom application, providing a robust and organized framework for backend development.
PHP played a crucial role in dynamically generating content within the Contact Manager application.
MySQL was integral to storing and retrieving data efficiently within the Appointment Scheduling System at Figo, ensuring seamless organization and accessibility of appointment and client information.
Let's get in touch
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Email:
office@kontaktdev.com